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Passengers & Visitors
Before Flight
Lost Property

Lost Property

For items lost in the Terminal areas, please contact Terminal Lost & Found Office, operated by ISG Terminal Management. The office is located at the Domestic Departures Level land side, and operates between 08:00 and 23:30 hours.

Items delivered to us as Found Goods (excluding food-beverage, cutting-piercing and flammable-explosive materials) are stored in the lost&found for 1 year.

As of 15 February 2021, the Luggage that is kept in the lost property office as a Lost & Found item, will be subject to a charge from the second day of keeping. Accordingly, the lost luggage storage fee for the baggage in question will be charged as below;

Lost Item Type
Large Size Medium Size Small Size
Price
(TL/day)
2nd and 3rd day 4th day and above 2nd and 3rd day 4th day and above 2nd and 3rd day 4th day and above
60 5 40 4 30 3

 

Please fill in the form below to make a lost item inquiry.

Please keep in mind that you should include all details concerning your lost property (date, time, place lost, item type, color etc) for us to serve you better.

After receiving your inquiry you will be informed in maximum 2 work days.

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