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Lost Property

For items lost in the Terminal areas, please contact Terminal Lost & Found Office, operated by ISG Terminal Management. The office is located on the Domestic Departures Level in the landside area, and operates from 08:00 to 23:30.

Items delivered to us as Found Goods (excluding food-beverage, cutting-piercing and flammable-explosive materials) are stored in the lost & found for one year.

Food, beverage, tobacco and tobacco products, etc. finds are destroyed at the latest 24 hours after they are recorded by lost property.

Cutting-piercing and flammable-explosive etc. finds are in the status of prohibited items as specified in Annex 17 of the National Civil Aviation Security Program (MSHGP) and are destroyed without storage.

As of 15 February 2021, the Luggage that is kept in the lost property office as a Lost & Found item, will be subject to a charge from the second day of storage. Accordingly, the lost property storage fee for such baggage will be charged as follows:

Lost Item Type
Large Size Medium Size Small Size
Price
(TL/day)
2nd and 3rd days 4th day and longer 2nd and 3rd days 4th day and longer 2nd and 3rd days 4th day and longer
60 5 40 4 30 3

 

Please fill out the form below for lost item inquiries.

Please make sure that you include all details concerning your lost property (date, time, and place lost, item type, color, and etc.) for us to serve you better.

After submitting your inquiry, you will be informed within maximum 2 business days.

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