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Passengers & Visitors
Passenger Guide
Disabled Passengers

Disabled Passengers

Istanbul Sabiha Gökçen International Airport has been designed as to offer every comfort for providing a relaxed and safe flight to our disabled passengers.

For your questions about wheelchair service, please feel free to contact PortClinic at +90 216 588 87 80/81 if you are travelling with Pegasus Airlines and Airclinic at +90 216 588 22 22 if you are travelling with Turkish Airlines or Anadolujet; they would be more than willing to help you.

Facilities at the Terminals

Istanbul Sabiha Gökçen International Airport offers you the following for a more comfortable flight;

  • Our passengers can contact airlines through help/asistance phone booth located next to the terminal departures level disabled entrance to get wheelchair service by pressing 1 if you are traveling with Turkish Airlines or Anadolujet, 2 if you are traveling with Pegasus Airlines, and 3 if you are traveling with other Airlines.
  • Wheel Chair Service at the International and Domestic Terminals (please contact your airline company before arrival)
  • Attendant staff, assisting you throughout the flight procedures and security checkpoints upto the aircraft, leading you until to your seat
  • Pay phones with access for the disabled at the International and Domestic Terminals
  • User-friendly lavatories
  • Cash Machines (ATM) with access for the diabled
  • Exclusive parking space at the car park for the disabled
  • Inter-Airport Service vehicles to the aircraft with access for the disabled.
  • All information desks in the terminal have braille writing tablets and pens for our visually impaired guests and they can share their suggestions or complaints via our website or submit them through these forms.

 

Recommendations
For completing your procedures with no hassle, we recommend :

  • Arrive at the Terminal at your earliest;
  • Complete all your procedures before check-in is closed

 

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