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Passengers with Disabilities

Istanbul Sabiha Gökçen International Airport is designed to offer every comfort for a comfortable and safe flight to passengers with disabilities.

For your questions about wheelchair service, please feel free to contact PortClinic at +90 216 588 87 80/81 if you are travelling with Pegasus Airlines and Airclinic at +90 216 588 22 22 if you are travelling with Turkish Airlines or Anadolujet.Their staff will be happy to help you with any requests you may have.

Facilities at the Terminals

Istanbul Sabiha Gökçen International Airport offers you the following for a more comfortable flight;

  • Our passengers can contact airlines through the help/assistance phone booth located next to the disabled entrance on the departures level to get wheelchair service by pressing 1 for Turkish Airlines or AnadoluJet, 2 for Pegasus Airlines, and 3 for all other airlines.
  • Wheelchair Service at the International and Domestic Terminals (please contact your airline company before arrival)
  • Attending staff will assist you throughout the check-in and boarding procedures, from security checks to your seat.
  • Accessible pay phones at the International and Domestic Terminals
  • Accessible lavatories
  • Accessible ATMs
  • Dedicated accessible parking space at the car park
  • Inter-Airport Service vehicles to the aircraft with access for the disabled.
  • All information desks in the terminal provide braille writing tablets and pens for our visually impaired guests. In addition, suggestions or complaints can be communicated via our website or submitted with the request forms.

 

Recommendations
To complete your check-in and boarding procedures comfortably, we recommend that you:

  • Arrive at the terminal early to allow time for the procedures
  • Complete all your procedures before check-in is closed

 

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