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Our Cookie Policy


What is a cookie?

Cookies are small text files that we use to collect information on our website and internet browsers, to build a summary of your preferences, and to set up your computer, phone or any other device. In addition to these text files, software or other labels that function as identifiers, such as cookies, will be called cookies.

Cookies scan and organize data about the pages you visit and make the website user-friendly for you. When doing all this, your device will not do any harm.

What is the purpose of cookies?

Cookies are commonly used to fully fulfill the functionality of the web page and the mobile app. Session cookies and persistent cookies are used on our internet site and in our mobile applications.

Session Cookies stops working when you turn off your browser. Permanent cookies remain on your hard disk for a long time.

The main purpose of cookies is to improve your experience of visiting our mobile application and website, making it customizable to you, and offering suggestions from your previous preferences.

Cookies are used to identify your claims and problems, to speed up your searches, to preserve your preferences, to verify your account, and to determine your account login.

Likewise, we use cookies to keep you safe and secure while navigating through the pages.

We also use cookies in order to improve the ads we share with you when you log in, when you log into the site and mobile application. For example, if you’ve previously visited our website and purchased a product or used our apps, we may be able to serve ads to you using cookies. We also use cookies to measure the performance of these advertising campaigns. We also use cookies to count how many times an ad or product image is displayed, and to generate statistics about them.

What We Do not Save to Your Cookies?

Your sensitive personal data such as your address, password, credit or debit card information will not be saved in cookies.

Who Uses Cookies?

www.sabihagokcen.aero website and cookies collected via ISG mobile application, Sabiha Gökçen International Airport Investment Construction and Operation Inc. "ISG" and LGM Airport Operations Trading and Tourism Inc. "LGM" (ISG and LGM separate separate or jointly called "Companies"). In addition, companies we affiliated with can use our merchants, such as our website partners, and our merchant assistants, such as our affiliated agencies, commercial agents and commercial agents.

Can Third Party People Use Cookies Linked to My Website?

In order to improve and improve the experience of the users of our website, third parties may use cookies that are third party cookies, provided that we are cooperating with our business partners or external organizations that are only advertising on our website without any business associations. The information stored from all the cookies outside it is only used by us.

The main purpose of third-party cookies is to get access statistics and ensure payment transactions. If you want to see how these cookies are used, please keep an eye on the principles of the cookie user.

Blocking Cookies

The browser cache helps you browse more easily, which is the files created by the websites you visit, and the cache of your browser, which helps to load pages faster.

Clearing your browser’s cache and cookies (such as usernames and passwords) means that some sites appear a little slower, as website settings need to be cleared and all images must be reloaded.

If you do not wish to receive cookies, you can change your browser’s settings to notify you when the cookie is received, or you can completely refuse cookies. You can also delete cookies that have been sent to you.

If you want to block or restrict the web browser cookies on your device, you can do this from your web browser settings. The "Help" option in your browser gives you information about blocking and restricting web browser cookies.

The most commonly used browsers can use the following methods for computer, Android and iOS activation and blocking applications:
and on www.aboutcookies.org you can find the information you need to do this on different desktop computer browsers.
Lost and FoundFor items lost in the Terminal areas, please contact Airport Lost Property, operated by ISG Terminal Management by sending an contact form with a detailed description of the item (form, size, color, material...) and an indication of when and where it was lost to the Lost Property office.
Important notice about flightsCheck-in process starts approximately 2 to 3 hours prior to scheduled departure. Depending on airline companies, domestic or international check-in opening times may vary. It is highly recommended that our passengers should be at Sabiha Gokcen Airport accordingly.
Duty Free shopping limits are increasedDuty free shopping limits are increased. Duty free allowance per passenger has been newly regulated for passengers entering the country.
Car Park Fee SubscriptionsCar park fee subscriptions has to be made before flight departures at payment points.
Car park fee subscription allows for single entrance. The card can not be used for multi entrance.