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Our Cookie Policy

 
Legal  

What is a cookie?


Cookies are small text files that we use to collect information on our website and internet browsers, to build a summary of your preferences, and to set up your computer, phone or any other device. In addition to these text files, software or other labels that function as identifiers, such as cookies, will be called cookies.

Cookies scan and organize data about the pages you visit and make the website user-friendly for you. When doing all this, your device will not do any harm.

What is the purpose of cookies?


Cookies are commonly used to fully fulfill the functionality of the web page and the mobile app. Session cookies and persistent cookies are used on our internet site and in our mobile applications.

Session Cookies stops working when you close your browser. Permanent cookies remain on your hard disk for a long time.

The main purpose of cookies is to improve your experience of visiting our mobile application and website, making it customizable to you, and offering suggestions from your previous preferences.

Cookies are used to identify your claims and problems, to speed up your searches, to preserve your preferences, to verify your account, and to determine your account login.

Likewise, we use cookies to keep you safe and secure while navigating through the pages.

We also use cookies in order to improve the ads we share with you, when you log into the site and mobile application. For example, if you have previously visited our website and purchased a product or used our apps, we may be able to serve ads to you by using cookies. We also use cookies to measure the performance of these advertising campaigns. We may also use cookies to count how many times an ad or product image is displayed, and to generate statistics about them.

Which informaiton we do not collect via cookies?


Your sensitive personal data such as your address, password, credit or debit card information will not be saved in cookies.

Who Uses Cookies?


Sabiha Gökçen Uluslararası Havalimanı Yatırım Yapım ve İşletme A.Ş. “ISG” and LGM Havalimanı İşletmeleri Ticaret ve Turizm A.Ş. “LGM” (together referred as “our Companies”) use cookies on www.sabihagokcen.aero website and ISG mobile application. In addition, our affiliate companies, our business partners that we carry out their website agreements and our merchant assistants such as our affiliated agencies, commercial agents and Representatives can also use these cookies.

Can Third Party People Use Cookies Linked to My Website?


In order to improve and enhance the user experience in our website, our business partners or other organizations providing only ads in our website without any partnership may use third party cookies. We only use information collected via our cookies and not the third party cookies.

The main purpose of third-party cookies is to get access statistics and ensure payment transactions. If you wish to see how these cookies are used, we suggest you to examine these cookie owners’ own policies.

How to disable cookies


Cookies, files created by websites that you visit, and your browser’s cache, helping web pages to load faster, will enable you to browse more easily.

Clearing your browser’s cache and cookies (such as usernames and passwords) leads some websites to appear a little slower, since website settings need to be cleared and all images must be reloaded.

If you do not wish to receive cookies, you can change your browser’s settings to notify you when the cookie is received, or you can completely refuse cookies. You can also delete cookies that have been sent to you.

You can block or restrict the web browser cookies on your device, from your web browser settings. The "Help" option in your browser gives you information about blocking and restricting web browser cookies.

You can apply the methods at the links below for the computer, Android and iOS activations and blocking applications of the most commonly used browsers:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=tr
https://support.mozilla.org/tr/kb/%C3%87erezleri%20engellemek
https://support.microsoft.com/tr-tr/help/17442/windows-internet-explorer-delete-manage-cookies
and you can find necessary information on www.aboutcookies.org to carry out this transaction for different desktop computer browsers.
 
Lost and FoundFor items lost in the Terminal areas, please contact Airport Lost Property, operated by ISG Terminal Management by sending an contact form with a detailed description of the item (form, size, color, material...) and an indication of when and where it was lost to the Lost Property office.
Important notice about flightsCheck-in process starts approximately 2 to 3 hours prior to scheduled departure. Depending on airline companies, domestic or international check-in opening times may vary. It is highly recommended that our passengers should be at Sabiha Gokcen Airport accordingly.
Duty Free shopping limits are increasedDuty free shopping limits are increased. Duty free allowance per passenger has been newly regulated for passengers entering the country.
Car Park Fee SubscriptionsCar park fee subscriptions has to be made before flight departures at payment points.
Car park fee subscription allows for single entrance. The card can not be used for multi entrance.