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Disabled Passengers

  
Passengers & Visitors  

Istanbul Sabiha Gökçen International Airport has been designed as to offer every comfort for providing a relaxed and safe flight to our disabled passengers.

For your questions about wheelchair service, please feel free to contact Acıbadem Mobil at +90 216 588 87 58 or if you are travelling with Turkish Airlines - Anadolujet contact Airclinic at +90 216 588 22 22; they would be more than willing to help you.

Facilities at the Terminals

Istanbul Sabiha Gökçen International Airport offers you the following for a more comfortable flight;

  • Wheel Chair Service at the International and Domestic Terminals (please contact your airline company before arrival)

 

  • Attendant staff, assisting you throughout the flight procedures and security checkpoints upto the aircraft, leading you until to your seat

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  • Pay phones with access for the disabled at the International and Domestic Terminals

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  • User-friendly lavatories

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  • Cash Machines (ATM) with access for the diabled

  • Exclusive parking space at the car park for the disabled

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  • Inter-Airport Service vehicles with access for the disabled.

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    Recommendations

    For completing your procedures with no hassle, we recommend :

    • Arrive at the Terminal at your earliest;

     

  • Complete all your procedures before check-in is closed

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    Lost and FoundFor items lost in the Terminal areas, please contact Airport Lost Property, operated by ISG Terminal Management by sending an contact form with a detailed description of the item (form, size, color, material...) and an indication of when and where it was lost to the Lost Property office.
    Car Park Fee SubscriptionsCar park fee subscriptions has to be made before flight departures at payment points.
    Car park fee subscription allows for single entrance. The card can not be used for multi entrance.
    Important notice about flightsCheck-in process starts approximately 2 to 3 hours prior to scheduled departure. Depending on airline companies, domestic or international check-in opening times may vary. It is highly recommended that our passengers should be at Sabiha Gokcen Airport accordingly.
    Duty Free shopping limits are increasedDuty free shopping limits are increased. Duty free allowance per passenger has been newly regulated for passengers entering the country.