We are using cookies at our website to provide a better web site user experience.
By continuing with the default settings you will be accepting use of cookies accorging to our cookies policy.
FastTrack Tepe EN
HomeCorporate InfoSafety Management System

Safety Management System

Corporate Info  


Our Airport-wide policy here at Sabiha Gökçen International Airport is;

To ensure a hazard-free healthy and safe environment to all our passengers, customers and employees against all identified hazards.

For achieving this target, we are aiming to;

  • Set up an active aviation safety program,
  • Assign responsibility for enhancing safety performance at all operational levels,
  • Ensure to engage our aviation customers and sub-contractors actively in our own-developed program,

Therefore, we, as İstanbul Sabiha Gökçen Uluslararası Havalimanı Yatırım Yapım ve İşletme A.Ş. commit ourselves to;

  • Explicitly define the obligations and accountability of all the management levels starting from the CEO and also that of our employees for ensuring safety performance
  • Ensure that safety performance is one of the core components of our operation/employee evaluation system by measuring our Safety Management System performance and the related key performance indicators
  • Remove or minimize as much as possible all the risks including the human factor, by setting out the hazard identification and risk management processes by including the reporting system; by considering safety perfection as an indispensable duty
  • Provide competent workforce and financial resources and to continuously improve safety for achieving our safety targets
  • Comply with and to improve as much as possible the national, international aviation and safety laws and regulations
  • Enhance audit process involvement and apply corrective and preventive action if required, by continuously monitoring the effectiveness of the safety management system duly as required by our quality management system
  • Design solutions and take permanent measures at the earliest by openly and objectively investigating the complaints and proposals from our customers relating to safety
  • Take up the Safety Management System to the highest level by ensuring the necessary training and development to our employees
  • Encourage our employees to take decisions on improving safety performance and consider all voluntary notifications communicated by them
  • Avoid any employee being penalized, under a just culture; for reporting any safety concern via the hazard reporting system, except for any illegal action, gross negligence, incompliance to the regulations and procedures, deliberately and willingly
  • Perform the due inspections for ensuring that any systems and services provided by third parties comply with our safety performance standards



You can use the form below to notify us about the incidents you have come across at the terminal

Lost and FoundFor items lost in the Terminal areas, please contact Airport Lost Property, operated by ISG Terminal Management by sending an contact form with a detailed description of the item (form, size, color, material...) and an indication of when and where it was lost to the Lost Property office.
Car Park Fee SubscriptionsCar park fee subscriptions has to be made before flight departures at payment points.
Car park fee subscription allows for single entrance. The card can not be used for multi entrance.
Important notice about flightsCheck-in process starts approximately 2 to 3 hours prior to scheduled departure. Depending on airline companies, domestic or international check-in opening times may vary. It is highly recommended that our passengers should be at Sabiha Gokcen Airport accordingly.
Duty Free shopping limits are increasedDuty free shopping limits are increased. Duty free allowance per passenger has been newly regulated for passengers entering the country.