On arrival, if your baggage does not appear or is damaged, there is no need to hassle; on applying to the Left Baggage Office or Ground Handling Staff, they shall make the necessary arrangements for you.
What you have to do is, just to give the correct details (the type, size, and colour). The International Baggage Recovery System shall be tracking down your baggage.
If you are a member of an exclusive airline programme or arrangement, do not forget to mention this on applying.
On recovering your baggage, the airline, shall deliver your luggage to your address at no charge.
Baggage tracking on the average, for the domestic flights could take at least a month; while for the international flights could take upto three months. In case the baggage is not being recovered, you can ask for compensation. The compensation is paid on the weight, rather than the value.
For airline companies served by ISG Ground Handling please dial +90 216 588 83 35 for International Flights and +90 216 588 83 34 for Domestic Flights Lost & Found Office.