Frequently Asked Questions


  • How many hours before my flight should I be at the airport?

    It is kindly requested that passengers should arrive 90 minutes before domestic and 120 minutes before international flights."

  • How can I get to Istanbul Sabiha Gökçen International Airport?

    For detailed information please visit Transportation page

  • How can I learn about the car park fees?

    For detailed information please visit Parking page

  • How can I get flight information?

    For detailed information please visit Flight Information page

  • Is there a smoking area in the terminal?

    As smoking in closed areas is legally prohibited in Turkey, it is not possible to arrange a smoking room in the existing terminal.

  • What are the new liquid, aerosol and gel restrictions on hand luggage?

    Applicable from 2010 liquids exceeding 100 ml are forbidden to carry in hand luggage at domestic flights and from May 2009 the restrictions on liquids are introduced in international flights.

    For detailed information please visit Hand Baggage - Liquid Restrictions page

  • How can I exchange money?

    The change office is open 7/24 at International Terminal Hall A.
    For contact please dial +90 216 588 06 81.

  • For lost property whom I should contact?

    For items lost in the Terminal areas, please contact Airport Lost Property, operated by ISG Terminal Management. The office is located at the Departures Level (public area), Domestic Information Desk and operates on a 24-hour basis.
 
important notice about flights
It is kindly requested that passengers should arrive at Istanbul Sabiha Gokcen Airport 90 minutes before domestic and 120 minutes before international flights.